Please read these Terms and Conditions carefully. These are the general Terms and Conditions governing your access and use of this website. If you do not agree with these Terms and Conditions, please do not use this site. By continuing to use this site and/or any of the services shown on the site, you agree to be bound by these Terms and Conditions.

ACCEPTANCE

By using this site, you signify your agreement to MASTITY Terms and Conditions. If you do not agree with this policy, please do not use this site. Your continued use of www.swederm.cy and/or its affiliate sites following the posting of changes to these terms will mean you accept those changes. © COPYRIGHT 2022, MASTITY, ALL RIGHTS RESERVED.

Copyrights in the pages, images and on the screens displaying the pages, as well as the information and material therein and in their arrangement, is owned by MASTITY unless otherwise indicated.

LANGUAGE

The language of this agreement shall be in English.

TRADEMARKS

MASTITY, its subsidiaries, affiliates, contractors and/or participating corporations are the owners of the trade and service marks appearing on this website and all rights are reserved in respect of such trade and service marks.

USE OF INFORMATION AND MATERIALS

The information and materials contained in these pages—and the terms, conditions, and descriptions that appear—are subject to change. Not all products and services are available in MASTITY final determination and acceptance.

NO WARRANTY

The information and materials contained on this site, including text, graphics, links or other items, are provided as is and as available. MASTITY does not warrant the accuracy, adequacy or completeness of the information and materials and expressly disclaims liability for errors or omissions therein. No warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, are given in conjunction with the information and materials.

EXCLUSION OF LIABILITY

In no event will MASTITY be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or its inability to be used by any party, or reliance on the contents of this site, or in connection with any failure of performance, error, omission, interruption, defect, delay or failure in operation or transmission, computer virus or line or system failure, even if MASTITY, or its representatives, are advised of the possibility of such damages, losses or expense, hyperlinks to other internet resources are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by MASTITY. This Exclusion Clause shall take effect to the fullest extent permitted by law.

MASTITY will not be responsible for the terms (including, without limitation, product description, price and compliance with all applicable laws and regulations) of any contract for the sale of goods or services to customers who have seen adverts displayed on the site of MASTITY

SUBMISSION

All information submitted to MASTITY via this site shall be deemed and remain the property of MASTITY , which shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information a visitor to this site provides MASTITY through this site. MASTITY shall not be subject to any obligations of confidentiality or privacy regarding submitted information except as agreed by MASTITY or as otherwise specifically agreed or required by law.

COMPLAINTS 

If you have any complaints about the products received or any information displayed on our website, you may send an email to lena@swederm.com.cy and you will be contacted by one of our customer service officers within 2 working days. You may also contact us by using this form.

If for any reason you decide to cancel your order, you are legally entitled to do so within 14 days of ordering. In such an event, you will have to send a written notification by email to lena@swederm.com.cy. If by that time you have already received your order, you must return it in its original packaging within 14 days of cancelling your order. If the item is returned in its original condition, then we will issue a full refund..

Please note that you will be responsible for the costs of returning the goods to us unless we delivered them to you in error, or if the item we delivered is faulty. In case of faulty products, please package the item securely in the same packaging it was received in and send it to us with a copy of your receipt.

Please note that we can only accept returns of opened items if they are damaged or faulty.

Claims for damaged goods must be reported within 24 hours of receipt, so please inspect your goods immediately.

Signing for goods means that the goods have been accepted into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.

We do not deliver to P.O. boxes.

HOW TO ORDER

When you visit our website, you can order any item by clicking on the ADD TO BAG link. Alternatively, you can click on the product image to open a detailed product pages. You can see if the product you want is in stock and then click the ADD TO BAG link. The product will automatically be added to your shopping cart. When you are finished shopping—or at any other time—you can press the SHOPPING CART link at the top right of the webpage. You will be directed to your shopping cart, where you can make modifications or remove items from your order. If you want to cancel your order, just click CLEAR CART and all selected items will be removed. At any time, you can see the total value you will be charged on the right side of the page, just above the CONTINUE TO CHECK OUT link. Once you have finalized your order and you are ready to proceed to payment, you may click CONTINUE TO CHECK OUT and you will be asked to register and provide your personal details and shipping address. If you are already registered with us, then you will only need to log in. To complete payment, you may be directed to the official payment provider’s portal, where all transactions are safe and guaranteed. After payment, you will be directed back to www.swederm.cy and you will receive email confirmation of your order.

ESTIMATED DELIVERY TIME

Estimated delivery time is always written on the confirmation email you receive when your purchase is finalized. It can also be found on the purchase details page.

ORDER HISTORY

All your orders are saved in our database. You can access them when you log in to your account.

PRICES

All prices displayed include appropriate VAT taxes. You will not be charged for anything other than shipping and handling, which will be calculated and displayed before you check out.

VARIATION

These terms and conditions are subject to change and can be modified at any time without notice.

GOVERNING LAW AND JURISDICTION

By accessing this website and obtaining the facilities, products or services offered through this website, you agree that the law of Cyprus shall govern such access and the provision of such facilities, products and services, and you agree to submit to the exclusive jurisdiction of the Cyprus courts.

These Product Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law L156(I)/2004 and Amendment Law L97(I)/2007, and any disputes will be decided only by the Cyprus courts. If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and MASTITY Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by MASTITY.

We recommend that you print this agreement at the time of ordering for future reference as it may change later without any notice. If you do not print it, you can still obtain it by contacting us by email at lena@swederm.com.cy with your order details (order number and date). All versions of the agreement are kept in our records and we shall send you the applicable version at the time you placed your order.